Plan management means a separate organisation handles the financial admin of your NDIS plan — paying invoices, tracking spending, keeping records — so you don't have to. It's funded separately to your supports, so it doesn't reduce your support budget.
Five practical things we handle so you can focus on living, not paperwork.
Providers invoice us, we pay them within 5 business days. No invoices land in your inbox.
Online dashboard showing where your funding has been spent and what's left.
Clear monthly statements emailed to you, broken down by support category.
We claim from the NDIA portal on your behalf and reconcile against your plan.
We can ask providers about pricing, queries, or disputes — you don't have to.
We make sure invoices match service agreements, NDIS pricing, and your plan rules.
Plan management is the most popular plan-management option for NDIS participants — and for good reason.
You can use both NDIS-registered and non-registered providers, but we handle the paperwork.
Multiple providers, multiple invoice types — we keep it organised.
Monthly statements and a live dashboard mean you always know where you stand.
Self-management means doing all the admin yourself. Plan management gives you flexibility without the load.
Four things that aren't industry standard but should be.
Two or three regulars per participant — not a different person every visit.
Real people on the line, not call queues or IVR menus.
Workers based in the regions we serve — not interstate.
If we're not right for you, we'll say so up front.
No. Plan management is funded as a separate category in your plan. It sits alongside your support funding and doesn't reduce it.
Yes — that's one of the main advantages of plan management. Self-managed participants can also do this. Agency-managed participants are limited to NDIS-registered providers only.
Within 5 business days of receiving a valid invoice. Faster payment means happier providers and better service for you.
Yes, at your next plan review. The NDIA decides plan management type, but they generally approve plan-managed when participants request it.
We catch it. Plan managers cross-check invoices against service agreements and NDIS pricing — incorrect invoices get queried before payment.
Plan Management is available across all five Queensland regions we serve:
No pressure, no sales pitch. Just an honest discussion about what you need and whether we're the right fit.
