If getting to a medical appointment, a job interview, or a community group is the thing standing between you and a fuller life, NDIS transport support is exactly what it sounds like — practical help moving from A to B.
Three different kinds of help — pick what fits your situation, or mix and match.
A support worker drives you in their vehicle (with applicable allowances) or yours.
Worker travels with you on public transport, taxi, or rideshare.
Building your confidence to use public transport, maps, or rideshare apps independently.
Doctor, specialist, hospital, allied health — any health-related travel.
Daily commute support to help maintain work or study commitments.
Getting to social groups, classes, volunteer work, or community events.
Transport support helps participants whose disability affects their ability to use public transport, drive, or travel independently.
Participants who need physical assistance to enter or exit vehicles, or use accessible transport.
Participants who find navigating public transport, schedules, or unfamiliar routes difficult.
Anxiety, agoraphobia, or other psychosocial conditions that make independent travel hard.
Participants learning to travel independently — gradually moving from worker support to self-travel.
Four things that aren't industry standard but should be.
Two or three regulars per participant — not a different person every visit.
Real people on the line, not call queues or IVR menus.
Workers based in the regions we serve — not interstate.
If we're not right for you, we'll say so up front.
Specialised Transport is for participants who can't use public transport due to their disability. General Transport is more flexible and can be used to top up taxis or rideshare. Your plan will specify which you have.
Yes, if it's road-legal and insured. Discuss the arrangement with us beforehand so we can document it properly.
They can be, depending on your plan. Some funding can pay directly for taxi or Uber fares. We can help you understand what your plan allows.
Yes. Travel to and from work is a common use of transport funding, particularly for participants who can't drive due to their disability.
Generally no — transport funding is for regular, local transport. Major travel is funded differently and may require specific NDIS approval.
Transport Support is available across all five Queensland regions we serve:
No pressure, no sales pitch. Just an honest discussion about what you need and whether we're the right fit.
